Shaydany says, ‘First, make sure that you have accurate information yourself. This means taking a minute to check. If you see a piece of information that causes a strong emotional reaction, stop and think about why you are having that reaction. Also, check your sources. The closer you can get to finding the original source, the more you are going to understand the context of that information.
‘Usually people do not share misinformation maliciously - they are sharing it because they believe in it and there is something that they are concerned about. So if you can understand their concerns, then you can probably have a more productive conversation.
‘Do not be dismissive about people’s legitimate concerns. Address those concerns and then help that person with an alternative explanation.’