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Tools and guides

Ideas for managing stakeholders’ contact details in advocacy campaigns

Tools and best practice guidance for building and securely managing a contacts database

2020 Available in English, French, Spanish and Portuguese

A man in Ghana does research on his laptop

Photo: Kojo Kwarteng/Unsplash 

A man works on his computer and mobile phone

From: Advocacy in the digital age

Using the internet and mobile phones as part of the advocacy cycle

Software can be used to build a contacts database, which maps and manages relationships with a range of stakeholders, including targets, allies, opponents, supporters and activists.

However you choose to store your data, it needs to be secure. This resource suggests a range of different tools that can be used and also provides best practice guidance on managing all your contacts personal information in a safe and secure way that complies with current GDPR and data protection legislation.


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